Introduction
BagWork (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at bagwork.ai.
Information We Collect
Information You Provide
- Account information (name, email address, password)
- Profile information (education, work experience, skills, projects)
- Resume content (bullet points, job descriptions, application details)
- Job application tracking data (company names, job titles, application status)
Automatically Collected Information
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system, IP address)
- Cookies and similar tracking technologies
How We Use Your Information
We use your information to:
- Provide, maintain, and improve our resume tailoring and job tracking services
- Generate AI-powered resume recommendations and optimizations
- Generate typeset PDF resumes based on your content
- Analyze job descriptions and score your experiences for relevance
- Store and retrieve your tailored resumes and application history
- Communicate with you about updates, features, and support
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who help us operate our services (e.g., cloud hosting, AI services, authentication)
- Legal compliance: When required by law, court order, or to protect our rights and safety
- Business transfers: In connection with a merger, acquisition, or sale of assets
Third-Party Services
BagWork integrates with third-party services to provide our features:
- OpenAI:We use OpenAI’s API for AI-powered job description analysis and resume optimization. Your resume content is sent to OpenAI for processing.
- Authentication providers:We support Google and GitHub OAuth for sign-in. When you use these services, you’re subject to their respective privacy policies.
- Cloud storage: We use AWS S3 and RDS for secure data storage.
Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, secure authentication, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through your account settings.
Your Rights
You have the right to:
- Access, update, or delete your personal information
- Export your data in a portable format
- Opt out of marketing communications
- Withdraw consent for data processing where applicable
To exercise these rights, contact us at rohan@bagwork.ai
Children’s Privacy
BagWork is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of BagWork after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: rohan@bagwork.ai